Privacy Policy

Last Updated: August 29, 2026

At Shandaar Jewellers, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Shandaar Jewellers, we may collect certain information.

Personal Information

Depending on how you interact with our website, we may collect:

• Full name.

• Email address.

• Phone number.

• Billing address.

• Shipping/delivery address.

• Order details.

• Payment-related information.

• Account information, if you create an account.

• Information you provide when contacting customer support.

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our store.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Pages visited.

• Time spent on pages.

• Referring website or source.

• General website usage information.

This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Confirm and verify orders.

• Arrange delivery.

• Communicate with you about your order.

• Provide customer support.

• Process payments through applicable payment providers.

• Handle returns, exchanges, and refunds.

• Respond to questions and requests.

• Improve our products, services, and website.

• Detect and prevent fraud or unauthorized activity.

• Maintain website security.

• Send promotional communications where permitted and where you have consented or otherwise allowed us to do so.

• Comply with applicable legal and regulatory requirements.

3. Order and Delivery Information

When you place an order, we use the information you provide to fulfill that order.

This may include sharing necessary information with relevant service providers, such as:

• Payment processors.

• Courier and delivery companies.

• Website and hosting providers.

• Customer support or technology service providers.

We only provide information reasonably necessary for these services.

4. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you select, your payment information may be handled directly by the relevant payment provider.

Shandaar Jewellers does not intentionally store complete payment card information unless specifically required and lawfully permitted.

Payment providers may have their own privacy policies and terms governing the processing of your payment information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember preferences.

• Keep items in your shopping cart.

• Understand how visitors use our website.

• Improve website performance.

• Provide relevant advertising or marketing.

• Analyze website traffic.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

6. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information can help us understand:

• Which pages are visited.

• How customers navigate the website.

• Which products receive interest.

• General website traffic patterns.

• Website performance.

This information helps us improve the shopping experience.

7. Marketing and Promotional Communications

If permitted by applicable law and where appropriate, we may use your contact information to send:

• New collection announcements.

• Special offers.

• Discounts.

• Promotional campaigns.

• Product updates.

• Other relevant information about Shandaar Jewellers.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important service messages, may still be sent when necessary to fulfill your order.

8. Sharing Your Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted third parties when required to operate our business, including:

• Payment service providers.

• Delivery and courier companies.

• Website and hosting providers.

• Analytics providers.

• Marketing and advertising service providers.

• Technology and customer-support providers.

• Government authorities or law-enforcement agencies where legally required.

Third parties are expected to handle information according to their own applicable privacy policies and legal obligations.

9. Advertising

We may use advertising and marketing services provided by third parties to promote our products and understand the effectiveness of our advertising campaigns.

These services may use cookies, pixels, or similar technologies to collect information about website interactions.

Such information may be used to measure advertising performance and, where permitted, show relevant advertisements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing and maintaining records of orders.

• Providing customer support.

• Handling returns and refunds.

• Maintaining business and financial records.

• Preventing fraud.

• Resolving disputes.

• Complying with applicable legal requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Once you leave our website, the privacy practices of those third parties may apply.

Shandaar Jewellers is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Ask questions about how your information is used.

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact us using the information provided below.

15. Accuracy of Information

You are responsible for providing accurate and up-to-date information when placing an order or creating an account.

If your information changes, please contact us or update your account information where such functionality is available.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Shandaar Jewellers
Email: shandaarjewllers@gmail.com

When contacting us regarding your personal information, please provide enough information for us to understand and respond to your request.

Your Acceptance

By using the Shandaar Jewellers website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.