Kisna Real Diamond Jewellery Gold Diamond Ring

Shipping policy

At Shandaar Jewellers, we ensure your luxury jewelry reaches you safely and on time.

• Processing Time: All orders are processed within 1–2 business days.
• Shipping Methods:
• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days (where available)
• Shipping Charges: Calculated at checkout based on location and order weight.
• Packaging: Every item is delivered in our premium royal green & gold packaging, perfect for gifting.
• Order Tracking: Once your order is shipped, you will receive a tracking number via email or WhatsApp.

Please note that delivery times are estimates and may vary depending on factors such as product availability, destination, and carrier delay

Returns policy

We want you to love your purchase, but if you need to return an item, here’s how:

1. Return Window: You can request a return within 3 days of delivery.
2. Condition: Items must be unused, in original packaging, and include all tags and certificates.
3. How to Return: Contact us via WhatsApp at 03184997219 or email shandaarjewellers@gmail.com with your order details.
4. Refund Process:
5. Once we receive and inspect your item, your refund will be processed to your original payment method within 5–7 business days.
6. Shipping charges are non-refundable.
7. Exchanges: If you want a different product or size, we can arrange an exchange following the same conditions above.
8. Damaged or Incorrect Items: If you receive a damaged or wrong item, contact us immediately for a full refund or replacement.